MoPT Projects and Initiatives
ICT Access and eServices for Hinterland Poor and Remote Communities - UNDP
Enhancing equity in the access to ICT and Government of Guyana services and is the main aim of this project. In particular the focus is on hinterland, poor and remote communities as the most under-served with greatest need. The project will see the installation of infrastructure which will enable connectivity in these communities, provision of equipment (laptops) at designated public spaces and training of community members. Citizens in poor, remote and hinterland communities will be the primary beneficiaries of this project. Secondary benefits will accrue to businesses and entrepreneurs who are able to capitalize on the access and connectivity provided as this opens potential markets for trade in goods and services. The Government of Guyana is also expected to benefit by being to extend some services to these communities where end to end processing can take place virtually. This project which begun at the beginning of the year is expected to be completed by the end of the quarter in 2017.
NDMA ICT Community Hubs
The Community ICT Hubs project was commissioned for the establishment of 24 community based public access ICT sites across Guyana (12 Hinterland & 12 Coastland), in the initial instance. The project involves building community relations and ownership of the spaces through the physical installation of the connectivity infrastructure, the provision of laptops and training for community members. Citizens in the identified communities will be the primary beneficiaries of the project. It is expected that businesses, especially those in the identified communities, will be secondary beneficiaries. This project is ongoing with the initial installations and commissioning expected in the third quarter of 2017.
Educational Institutions Connectivity
The Educational Institutions Connectivity initiative aims to connect 50 pilot secondary schools in the first instance into a private lease connection with the National Center for Education Research and Development so that these schools can directly access a number of e-learning resources and provide real time feedback to NCERD. The connection will facilitate faster communication between NCERD and these schools and thus enable monitoring, reporting and problem resolving in the roll out of programme. Students and teachers of the pilot schools are the primary beneficiaries of this project. NCERD is expected is gain useful information on its e-learning programme to inform the expansion of the programme. The programme which begun in April, 2016, if is expected to be completed in September of 2016. Under the programme, Regional Education Offices, Tertiary Educational Institutions, The Technical, Vocational Education and Training Council as well as other training and skill building institutions are expected to be connected to the network.
One Laptop per Teacher
The One Laptop per Teacher initiative is a collaboration between the Office of the Presidency and the Ministry of Public Telecommunications. This project was launched on World Teachers’ Day, October 5, 2016.
To date, over eight thousand laptops have been distributed to teachers across Guyana. A total of eight thousand, six hundred and thirty-three (8,633) of the laptops were distributed in 2016 and three hundred and eleven (311) were handed over to teachers in 2017.
The Government of Guyana through its agencies provide a host of services to the public. Some of these agencies are not easily accessible and may have procedures that are not well known by the public. The Government portal is a project to provide a one stop clearing house for all Government services. The web and mobile accessible platform will provide information on the procedures for the identified service and direct the user to the e-service centers of the respective agency where these exist. Citizens, especially those in rural and hinterland communities are the primary beneficiaries. It is expected that citizens in the diaspora will also benefit and the Government of Guyana will accrue savings as a result of foregoing the costs of establishing outstations for some agencies as these services will not be e-based. The project commenced in March, 2016, and is expected to be completed in the last quarter of 2016.
Citizens ' Issues Reporting Solution "Tell Us"
“Tell Us” will connect citizens directly to the entities responsible for providing services and responding to their particular needs. The web or mobile based application will facilitate citizens’ reporting of issues directly responsible agencies. This would significantly reduce transaction times, improve accountability of those agencies, and encourage citizens’ leadership and feedback in the delivery of public services. This project is expected to benefit the agencies themselves by providing a means for system wide monitoring platform that will aid efficiency and effectiveness. Citizens will be able to take ownership in the continued enhancement of Government services. The Project begun in April and is expected to be completed in October of this year. It is expected that by the end of 2017 all Government agencies will be connected.
Generally, Government agencies see a large number of persons frequently because of the nature of their services. Usually this involves long queues. In an effort to improve the efficiency of these services and to reduce the costs to citizens, the Government of Guyana has embarked on a process to enable agencies to assign appointments thereby controlling both the intake flow and processing for services. The passport office in Georgetown has been identified as the first agency to implement this system and will serve as a proof of concept for the scheduling tool through the public services sector. The Pilot project is expected to be implemented at the passport office in Georgetown within the third quarter of 2016 and implemented across other agencies in 2017.